FAQ's

Questions about Virtual Reality Porn Films, VR headsets or devices?

Check out our Virtual Reality Porn Frequently Asked Questions (FAQs)

IF I CANCEL MY MEMBERSHIP HALFWAY THROUGH A MONTH, CAN I GET A REFUND?

Refunds are dealt with on a case by case basis. For example, if you have downloaded some or all of the VRP video’s and then wish to cancel your membership, no refund will be eligible.

If you sign up to VRP and you have not downloaded any content , a full refund may be granted. Please contact billing@vrpfilms.com with your request.

WHY AM I SEEING A BLACK SCREEN?

If you’re seeing a black screen, or experiencing visual interference when you try to run a VR porn video, Check to make sure your headset and display are both plugged into your dedicated graphics card. If your headset and display are plugged into your integrated graphics card, you won’t see an image.

If you’re already using your HDMI port for your display, or your graphics card doesn’t have a HDMI port, try the following options:

Display Options Rift Options
HDMI to mini-HDMI adapter HDMI to mini-HDMI adapter
DisplayPort DisplayPort adapter
DisplayPort adapter HDMI to DVI adapter
DVI port HDMI to VGA adapter
HDMI to DVI adapter  
VGA port  
HDMI to VGA adapter  

If you are still experiencing problems with a black screen, please head on over to our support page and download and install the latest Codec & Lav files to your PC

CAN I WATCH THE VIDEO’S IN MY OWN PLAYER?

Yes, however we recommend using our VRP player for better user experience.

DO I OWN THE VIDEOS WITH MY VRP MEMBERSHIP?

When you download our videos, you will own the video but not the copyright, this remains with Netfilms Ltd T/A VRP Films.  This means you cannot re-upload/re-distribute our content to any other site or sell our videos to any other company or person.  These videos are for personal use only.   For example, you could buy a DVD in the shop or online, and you would own that DVD of film. However you could not upload that film/content to the internet and play it off as your own content.

CAN I USE ANY APP TO WATCH THE VIDEOS?

Yes, however we recommend using the VRP app for better user experience.

HOW DO I USE GOOGLE CARDBOARD WITH VR PORN?

If you got your Google Cardboard from Google or happen to acquire a set of FREE VR GOGGLES, the process is the same. Launch our FREE VR APP on your smartphone, then slide your phone into the fold-out cardboard mount. That’s all there is to it!

WHAT IS GOOGLE CARDBOARD?

Google Cardboard is a virtual reality platform created by Google that works with your smartphone. This is a low-cost alternative that allows anyone the ability to experience VR.

DO YOUR FREE VR PLAYERS WORK ON ALL PLATFORMS?

Yes, our exclusive VR Players works for Desktop, IOS & Andriod. 

DO I NEED A VR HEADSET TO WATCH THE VRP VIDEOS?

All you need is a smartphone to experience motion tracking, a feature intrinsic to the VR experience. However, to experience full VR immersion with 3D, a Virtual Reality headset is required.

CAN I CANCEL MY MEMBERSHIP AT ANY TIME WITHOUT CHARGE?

Yes, just head on over to the Epoch website and you can cancel your account there. Alternatively you can just cancel your PayPal subscription.

WHERE CAN I BUY A HEADSET FROM?

There are numerous online retailers that sell VR headsets of varying prices, below you will find links to each headset

Oculus Rift

HTC Vive

Google Daydream

GearVR

Google Cardboard

WHAT IS VIRTUAL REALITY?

Virtual reality is the term used to describe a three-dimensional, computer generated environment which can be explored and interacted with by a person. That person becomes part of this virtual world or is immersed within this environment and whilst there, is able to manipulate objects or perform a series of actions.

IS YOUR SERVICE 100% DISCREET?

Yes, our service is 100% discreet without any adult references on your credit card whatsoever. Payments will show up on your credit or debit card statement as Netfilms.

WHAT DO I NEED TO START WATCHING VR PORN?

All you need to do is choose from one of our 3 membership packages, create a VRP account and download one of our exclusive VR Players.